For Business and Enterprise plans that include private podcasting features, we provide a set number of private member seats to help you get started. If your company requires additional private member seats, follow the steps below to make a purchase.
Steps to Purchase Additional Seats
1. Log into Your Company Dashboard
Ensure you are logged in as the account owner or admin to access purchasing options.
2. Navigate to “Add Account Options”
Locate the “Add Account Options” section at the bottom of the left-hand menu and click on it.
3. Enter the Number of Additional Private Members
On the “Add Account Options” page, find the “Private Members” section. Enter the number of additional private members you need. After entering the number, press the “Enter” key or click anywhere outside the input field to confirm.
4. Review the Cost and Update Your Plan
The cost for the additional seats will display on the right side of the page. Review the total amount, then click the “Update Plan” button to proceed.
5. Complete the Payment Process
- Credit Card Payment(Stripe): A payment pop-up will appear. Enter your card information to complete the transaction. The additional private members will be added to your account once the payment is successfully processed.
- Invoice (Bank Transfer): An official invoice will be generated, and the additional private members will be added to your account approximately 10 minutes after the invoice is created.
If your company requires a purchase order (PO) before creating an official invoice, you can generate a Proforma Invoice during the process. Once the PO is approved, use it to generate an official invoice. - Ariba or Coupa Payments: You can generate a Proforma Invoice for PO purposes.
Note: For Invoice or Ariba/Coupa payment methods, the additional private members will not be added to your account until an official invoice is generated.
For further assistance or inquiries regarding purchasing or payment, please feel free to contact us or reach out to your account representative.