Troubleshooting
Troubleshooting in the Podbean Android App
Publishing (uploading) a podcast recording from your Android device depends on your network connection. If you're unable to publish due to a slow or uns...
Fri, 31 Jul, 2026 at 6:05 AM
Here are some possible solutions for troubleshooting the abrupt interruption of the podcast you are currently playing: 1. Verify Internet Connection 2....
Wed, 17 May, 2023 at 11:10 PM
Why do I see the "Error opening file" message when playing an episode? If you see the "Error opening file" message while streaming an e...
Fri, 31 Jul, 2026 at 3:52 AM
There are two ways to reset your password. 1. Tap the Log in button on the app login page-->tap the “I forgot my password” button-->input your ema...
Thu, 30 Jul, 2026 at 4:25 AM
If you know there are new episodes out but they aren't appearing in the app, there are several likely reasons for this. 1. The system may not have ...
Fri, 31 Aug, 2018 at 2:04 AM
There are many reasons that you could not receive notifications. 1. Notification is turned off. In this case, please check if you turn on notifications ...
Thu, 11 Oct, 2018 at 3:58 AM
There are some reasons that the new episode may not automatically download. 1. Auto Download New Episodes is not turned on. Please turn on Auto Download...
Tue, 7 Sep, 2021 at 3:01 AM
You can contact us via customer support online or send us an email at contact@podbean.com. We are always ready to help you.
Thu, 6 Sep, 2018 at 11:53 PM
There could be a few reasons why your played podcasts or episodes are not being marked as played. 1. There is a problem with your network connection, which...
Mon, 16 Jan, 2023 at 5:18 AM
Currently, the Podbean Premium Member status is tied to your Google Play account. If you are using a different account, your membership status may not be re...
Thu, 30 Jul, 2026 at 3:57 AM