Troubleshooting
Troubleshooting in the Podbean Android App
Here are some possible solutions for troubleshooting the abrupt interruption of the podcast you are currently playing: 1. Verify Internet Connection 2....
Wed, 17 May, 2023 at 11:10 PM
If you see the error message of “error opening file” when you’re streaming an episode, please check your network connection. If your network connection is u...
Tue, 15 Oct, 2019 at 3:49 AM
There are two ways to reset your password. 1. Tap the Email button on the app login page-->tap the “Already have account?” button-->tap the “I for...
Fri, 30 Jul, 2021 at 3:27 AM
If you know there are new episodes out but they aren't appearing in the app, there are several likely reasons for this. 1. The system may not have ...
Fri, 31 Aug, 2018 at 2:04 AM
There are many reasons that you could not receive notifications. 1. Notification is turned off. In this case, please check if you turn on notifications ...
Thu, 11 Oct, 2018 at 3:58 AM
There are some reasons that the new episode may not automatically download. 1. Auto Download New Episodes is not turned on. Please turn on Auto Download...
Tue, 7 Sep, 2021 at 3:01 AM
You can contact us via customer support online or send us an email at contact@podbean.com. We are always ready to help you.
Thu, 6 Sep, 2018 at 11:53 PM
There could be a few reasons why your played podcasts or episodes are not being marked as played. 1. There is a problem with your network connection, which...
Mon, 16 Jan, 2023 at 5:18 AM
Currently, the Podbean Golden Member status is tied to your Google Play account. If you are using a different account, your membership status may not be rec...
Mon, 16 Jan, 2023 at 5:07 AM
If the episode is re-edited by the podcaster, the app may not be able to recognize that you have already listened to it and may continue to show it as a new...
Mon, 16 Jan, 2023 at 5:05 AM